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Contact Us--For Power Tools and Lawn and Garden Equipment--

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Frequently Asked Questions

This page is for consumers who live in the countries/areas EXCEPT North America, Europe, Australia and New Zealand.


Where can we purchase Ryobi's products?

Our products are sold at hardware shops and DIY stores.
If you are unable to find stores that stock our products, please request information in the inquiry form. We will inform you of contact information for our distributors in your country. Please ask them where you can purchase the products.
Some products in the catalog may not be available in your country or region due to the circumstances such as the different safety standards, or the power supply environment, etc.


Where can we purchase spare parts or product repair services?

Please order parts or request repairs at the shop where you purchased Ryobi products or the Ryobi product dealers near you. We would like your kind understanding that we do not offer services for our products outside of the country where you purchased the product, due to the circumstances such as the different safety standards, or the power supply environment, etc.


What are standard accessories?

Usually, standard accessories are shown in the catalog pictures unless otherwise noted. However, please ask at the Ryobi product dealers near you as the standard accessories may vary by country and region.


What are optional accessories?

Please ask at the Ryobi product dealers near you as the accessories may vary by country and region.